Water Utility

Our customer portal is monitored only during regular business hours, Monday through Friday, 8:00 AM to 5:00 PM.

Support tickets submitted through the customer portal after business hours will be answered on the next business day.
For emergencies after business hours, please call (520) 229-5000 & select option 1 for the answering service.

"Oro Valley is committed to the long-term sustainable production and delivery of water resources that meets or exceeds all water quality standards in a cost-effective environmentally responsible manner."

WaterSmart Leak Adjustment Request Pay Your Water Bill Establish Service

Customer Forms Manage Account Meter Application

Rates and Fees

Water Utility Rates & Fees Schedule 2024- Effective July 6, 2024
Water Resource and System Development Impact Fee Schedule
Service Fees
Water Meter Fees
Plan Review Fees

Engineering / Development / Planning

The Engineering / Development & Planning section of the Water Utility is committed to delivering excellent service and the highest quality of water to every customer. We remain vigilant in meeting the challenges of protecting our water source and environment, that is the heart of our community, our way of life and our children’s future.

Water Plan Review Process

Water Utility Standard Details - Distribution

Water Utility Standard Details - Production

2018 Potable Water Master Plan

Water Utility Projects

Water Quality / Backflow Prevention / FAQs

The Oro Valley Water Utility works to maintain the purity and quality of the Utility’s water supply. It is our responsibility to see that the drinking water meets or exceeds the requirements of the Safe Drinking Water Act.

Water Quality & FAQs

Backflow Prevention

Backflow Prevention Certified Testers

Water Conservation / FAQs

The Water Conservation Program is an important element in the overall water resource management efforts of the Utility. We are committed to providing a variety of tools that expand public education and advocacy regarding water conservation.

Water Conservation

Water Conservation FAQs