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Water Utility

Notice to all Water Utility Customers

Oro Valley Water Utility will be implementing a new customer information system and customer portal in the near future.

We are asking our customers to please call 520-229-5000 or e-mail OVWater@orovalleyaz.gov, to verify that we have your correct phone number, billing address and e-mail address on file.

We want to make sure we have your correct contact information as we prepare for the upcoming software changes.

Thank you.

SPECIAL ANNOUNCEMENTS

Oro Valley Water Utility is committed to the long-term sustainable production and delivery of water resources that meets or exceeds all water quality standards in a cost-effective environmentally responsible manner.

WaterSmart Pay Your Water Bill Establish Service

Access Account Information Manage Account Meter Application

Rates and Fees

Water Utility Rate and Fee Schedule 2021(PDF, 251KB) – Effective July 3, 2021
Water Resource and System Development Impact Fee Schedule(PDF, 98KB)

Engineering / Development / Planning

The Engineering / Development & Planning section of the Water Utility is committed to delivering excellent service, the highest quality of water to every customer. We remain vigilant in meeting the challenges of protecting our water source and environment that is the heart of our community, our way of life and our children’s future.

Water Plan Review Process

Water Utility Standard Details - Distribution(PDF, 13MB)

Water Utility Standard Details - Production(PDF, 9MB)

Potable Water Standard Specification

2018 Potable Water Master Plan(PDF, 31MB)

Water Utility Projects

Water Quality / Backflow Prevention / FAQs

The Oro Valley Water Utility works to maintain the purity and quality of the Utility’s water supply. It is our responsibility to see that the drinking water meets or exceeds the requirements of the Safe Drinking Water Act.

Water Quality & FAQs

Backflow Prevention

Backflow Prevention Certified Testers

Water Conservation / FAQs

The Water Conservation Program is an important element in the overall water resource management efforts of the Utility. We are committed to providing a variety of tools that expand public education and advocacy regarding water conservation.

Water Conservation

Water Conservation FAQs