SPECIAL ANNOUNCEMENTS
Interested in learning more about the Water Utility? Check out the OVPathForward brochure on Water Resources and Climate.
Oro Valley is committed to the long-term sustainable production and delivery of water resources that meets or exceeds all water quality standards in a cost-effective environmentally responsible manner.
Behind the Meter Newsletter Correction
The January 2024 issue of the Oro Valley Water Utility Behind the Meter Newsletter contained an error in the potable water rate chart for residential customers. The Tier 3 and Tier 4 rates were incorrectly listed at $8.80 per 1,000 gallons and $2.65 per 1,000 gallons, respectively. The correct Tier 3 rate is $6.05 per 1,000 gallons and the correct Tier 4 rate is $8.80 per 1,000 gallons. We apologize for the error and confusion.
As a reminder, our customer portal is monitored only during regular business hours, Monday through Friday, 8:00 AM to 5:00 PM.
Support tickets submitted through the customer portal after business hours will be answered on the next business day.
For emergencies after business hours, please call (520) 229-5000 & select option 1 for the answering service.
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