Water Utility


Notice to Residents:
On Tuesday, June 21, 2022, the Town of Oro Valley Water Utility will be replacing a water main underneath the eastbound lane of Naranja Drive, between Monterra Vista Drive and Desert Whisper Way.

This work will result in lane restrictions and possible traffic delays on Tuesday, June 21, 2022 through Friday, July 8, 2022.

Please contact Lee Jacobs, Water Utility Engineering Manager at 520-229-5023 or ljacobs@orovalleyaz.gov with any questions.

On June 1, 2022 Town Council approved a water rate increase. The new water rates go into effect on July 1, 2022. Thank you for your continued support so that we may continue to provide our community with a safe and reliable water supply. 
Water Rates Analysis Report - March 2022
(PDF, 5MB)

Notice to all Water Utility Customers:
Oro Valley Water Utility will be implementing a new customer information system and customer portal in the near future. We are asking our customers to please call 520-229-5000 or email OVWater@orovalleyaz.gov, to verify that we have your correct phone number, billing address and email address on file. 

We want to make sure we have your correct contact information as we prepare for the upcoming software changes. 

Thank you.

Oro Valley Water Utility is committed to the long-term sustainable production and delivery of water resources that meets or exceeds all water quality standards in a cost-effective environmentally responsible manner.

WaterSmart      Pay Your Water Bill      Establish Service

Access Account Information      Manage Account     Meter Application

The Engineering / Development & Planning section of the Water Utility is committed to delivering excellent service, the highest quality of water to every customer. We remain vigilant in meeting the challenges of protecting our water source and environment that is the heart of our community, our way of life and our children’s future.

Water Plan Review Process               

Water Utility Standard Details - Distribution(PDF, 13MB)

Water Utility Standard Details - Production(PDF, 9MB)

2018 Potable Water Master Plan(PDF, 31MB)

Water Utility Projects

The Oro Valley Water Utility works to maintain the purity and quality of the Utility’s water supply. It is our responsibility to see that the drinking water meets or exceeds the requirements of the Safe Drinking Water Act.

Water Quality & FAQs

Backflow Prevention

Backflow Prevention Certified Testers

The Water Conservation Program is an important element in the overall water resource management efforts of the Utility.  We are committed to providing a variety of tools that expand public education and advocacy regarding water conservation.

Water Conservation

Water Conservation FAQs

Water News / Forms / Reports

Click on the link(s) below for Media Releases regarding the Water Utility:


Click here for the Leak Adjustment Request Form(PDF, 660KB)


Click here for the 2022 Water Utility Annual Report(PDF, 3MB)

Water Wisdom Video Series

Click here for an instructional video to Locate and Read Your Water Meter 

Click here for an instructional video to Find and Identify Leaks


Behind the Meter Newsletters


Welcome Guide

Click here for the Welcome Guide(PDF, 4MB)




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Water Wisdom Videos

This Water Wisdom video provides simple instructions for locating and reading your water meter.

Video - Locate and Read Your Water Meter


This video provides important tips to help you locate leaks

Video - Find and Identify Leaks