Please sign up for the new Water Utility Customer Service Portal (located here: Customer Portal). The customer service portal allows customers to set up convenient payment methods such as credit card, e-check, Amazon Pay, Apple Pay or pay by check.
Additionally, you can sign up for autopay, E-billing, make changes to your contact information and access your current and past billing statements.
As a reminder, our customer portal is monitored only during regular business hours Monday through Friday, 8:00 AM to 5:00 PM. Support tickets submitted through the customer portal after business hours will be answered on the next business day. For emergencies after business hours, please call 520-229-5000 Option 1 for the answering service. IMPORTANT NOTE: The new Water Utility Customer Service Portal is separate from WaterSmart, an online system that helps you track water use and set up leak alerts. There are no changes to WaterSmart.
Oro Valley Water Utility is committed to the long-term sustainable production and delivery of water resources that meets or exceeds all water quality standards in a cost-effective environmentally responsible manner.
WaterSmart Pay Your Water Bill Establish Service
Customer Forms Manage Account Meter Application