Copyright, Disclaimer, and Privacy Policy

Privacy Policy

The Town of Oro Valley is committed to maintaining your online privacy and the confidentiality of personal information you may provide while interacting with us online. This policy serves to describe the Town of Oro Valley’s privacy practices regarding the collection and use of information from visitors to the Town’s official Web sites:

This privacy policy only applies to these Town Web sites. When you follow a link to another site, even the sites of other governments, this policy will not apply. This privacy policy is subject to change at any time by the Town of Oro Valley.

Any personal information that is collected on this website will be managed in accordance with the Arizona Public Records Law and the Freedom of Information Act. If you have any questions or concerns regarding the collection, use, disclosure or safe-guarding of personal information associated with this website, please call the Town of Oro Valley, Arizona, Town Clerk’s Office at (520) 229-4700.

Collection and use of Information

The Town of Oro Valley collects the following site information during browsing sessions:

  • Google Analytics
    The Town of Oro Valley uses data from Google’s interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics. Using the Ads Settings, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads. You may also view Google Analytics' currently available opt-outs for the web.
  • Anonymous Information
    This is information collected that does not identify specific individuals by name, and is automatically transmitted by your browser when visiting Town Web sites. Examples of the types of anonymous information we collect includes: URLs or addresses of the web pages you visit while at our Town Web sites, the IP address assigned to your computer (or as generated by your Internet service provider), information about the type of browser you are using and its configuration, and other technical metrics related to your browser connection to our Town Web sites. This type of information is used for statistical purposes, to help us improve our Web site content and navigation. It is collected for ALL Town Web site visitors automatically.
  • Personally Identifiable Information
    This is information that you choose to supply in order for us to provide an online service, or in response to a survey or question. This may include items such as: your name, home address, email address, telephone number or credit/debit card information. The Town of Oro Valley attempts only to collect the minimal amount of personal information needed in order to provide the service being requested. These online requests for personal information are no different than the types of questions that you would be asked if you were to visit a Town facility, or use the telephone, to obtain needed services or information from the Town. It is your option to supply us with this information, however in some cases it is required in order to complete certain online service requests. Alternative methods of obtaining services are offered, such as telephone and walk-in services, and you may contact the appropriate department to receive information on such alternatives.

Subscription Email Services

The Town of Oro Valley offers many “subscription-based” email services, where visitors can elect to sign up to receive periodic email notifications regarding items such as Town news events, requests for bids for goods and services and job postings (to name a few). To offer this service we must collect your email address information and store it. This information is only used for the purpose of distributing email notices that you have specifically subscribed to. By agreeing to use this service, you are granting the Town of Oro Valley permission to send you periodic emails about those topics for which you have registered. The Town will not add you to any email lists that you have not specifically signed up for through our registration process. The Town of Oro Valley does not buy, sell, trade or rent emailing lists with, for or to third parties. Visitors are free to “un-subscribe” from any email list they may be registered to by following the instructions distributed with every email sent by this service.

Information Provided by Minors

Except for information provided on the Town of Oro Valley Library Web site, no applications, services or surveys on the Town’s Web sites seek to determine or verify the age of site visitors. Consequently, visitors should be aware that the collection of personal information requested from or volunteered by minors on-line or by email will be treated in the same manner as information given by an adult, and may be subject to public access as prescribed by applicable laws. We advise children (minors) to get their parents’ permission before providing any information online.

Non-Town Links from the Town Web Site

The Town of Oro Valley Web sites contain links to other non-Town (external) Web sites. Links to other Web sites do not constitute an endorsement by the Town of Oro Valley. Such external Web sites contain information and services that have been created independently of the Town of Oro Valley Web sites, and are only provided as a convenience for our site visitors who may need additional information that we do not control, or otherwise cannot provide. The Town of Oro Valley does not endorse, approve, certify or control these external Web sites, nor any of the information and data contained on those Web sites. The Town of Oro Valley cannot guarantee the privacy of your personal information while accessing those Web sites. The Town encourages visitors to check the privacy policies of all external Web sites visited, and to be cautious about providing personal information while on these sites without first obtaining a clear understanding of how such information will be used. Many non-Town sites may or may not be subject to the Public Records laws and other provisions of state or federal law.

Social Media and Public Comments

 The Town may sponsor blogs, wikis, and other social networking sites to further its mission to serve our citizens and provide quality customer service. The Town of Oro Valley- sponsored sites are also a place for the public to share opinions about town related subjects and issues. Comments are welcome and may be reviewed prior to publishing. The Town of Oro Valley reserves the right not to publish a posting, or to later remove it. Town of Oro Valley social media sites may be hosted by the Town or by third party vendors. Town of Oro Valley may also use social networking sites such as business pages or sites such as YouTube for video sharing.

Comments from the Public

Where moderation of comments is an available option, comments from the public may be moderated before posting by the Town of Oro Valley designated staff. Where moderation prior to posting is not an option, sites will be regularly monitored by Town staff.

The Town of Oro Valley reserves the right to modify or remove any messages or postings that it deems, in its sole discretion, to be abusive, obscene, and defamatory, in violation of the copyright, trademark right, or other intellectual property right of any third party, or otherwise inappropriate or incorrect.

For example, the following may be removed by the Town of Oro Valley:

  • Potentially libelous comments
  • Obscene or racist comments
  • Personal attacks, insults, or threatening language
  • Plagiarized material
  • Private, personal information published without consent
  • Comments totally unrelated to the topic of the forum
  • Commercial promotions or spam
  • Hyperlinks to material that is not directly related to the discussion

The Town of Oro Valley is not responsible or liable for content posted by any subscriber in any forum, message board, or other area within the service.

By posting a comment, customers agree to indemnify the Town of Oro Valley, its officers and staff from and against all liabilities, judgments, damages, and costs (including attorney's fees) incurred by any of them which arise out of or are related to the content posted by customers. Forums and messaging may not be used for commercial purposes or for organized political activity.

If a customer does not agree to these terms, the individual should not use the Town of Oro Valley sponsored sites as a violation of these terms may lead to legal liability.

File Modification

If permitted to do so, you may download material on a Town of Oro Valley Web site for personal, non-commercial use. The Town of Oro Valley will not be held liable concerning any downloaded files and for any effect the downloaded files has on your computer or software. The download, maintenance and use of any files are the responsibility of the visitor. It is your responsibility to check the information for accuracy and to check the Web site regularly for deleted or changed information.   


Material made available via this Town of Oro Valley, Arizona website is intended for research purposes and private use only. The information herein is the property of the Town of Oro Valley, Arizona and is protected by copyright. No part of the information herein may be sold, copied, distributed or transmitted in any form without the prior written consent of the Town of Oro Valley, Arizona.


The Town of Oro Valley’s website is not an official statement of Town policy, law practice, services or procedure, and should not be construed as such. It is intended only to give general information about the Town.

While an effort is made to post only accurate information, the Town does not guarantee that the information posted is always current or correct. The Town does not warrant or make any representations as to the quality, content, accuracy or completeness of the information, text, maps, graphics, links and other items contained on its web pages.

Any document on the Town of Oro Valley website is not deemed the “official” copy of the document. Copies of “official” documentation can be obtained from the Town of Oro Valley Clerk’s Office.

The Town makes no warranties, express or implied as to the fitness of the information for any purpose, or to results obtained by individuals using the information and is not responsible for any action taken in reliance on the information contained herein.

The Town is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of or the inability to use, any web pages and/or the materials contained on the web pages whether the materials are provided by the Town or by a third party.

At certain places on the Town's website there are links to other Internet sites. Such external Internet sites contain information created, published, maintained, or otherwise posted by institutions or organizations independent of the Town. The Town does not endorse, approve, certify, or control external Internet sites and does not guarantee the accuracy, completeness efficiency, timeliness or correctness of the information located at the sites. Reference herein to any specific commercial product, process or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply endorsement, recommendation or favoring by the Town.

Communications made through this sites email and messaging system is for convenience only and shall not be deemed to constitute legal notice to the Town or any of its officers, agents, agencies, employees or representatives with respect to any existing or potential claim or cause of actions or for any other purpose.

All comments, suggestions, ideas, notes, drawings, concepts, or other information disclosed or offered to the Town of Oro Valley, Arizona by this site, or in response to solicitations from this site (collectively, the "Comments") shall remain the property of the Town of Oro Valley, Arizona. None of the Comments shall be subject to any obligation of confidence on the part of the Town of Oro Valley, Arizona, and the Town of Oro Valley, Arizona shall not be liable for any use or disclosure of the Comments. Without limitation of the foregoing, the Town of Oro Valley, Arizona shall exclusively own all now known or hereafter existing rights to the Comments of every kind and nature throughout the world and shall be entitled to unrestricted use of the Comments for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Comments.

Facebook Disclaimer May 2015

DISCLAIMER: According to Facebook policy, the Town of Oro Valley reserves the right to remove any user-generated content that is deemed inaccurate, objectionable or inappropriate for children. Users are not permitted to post defamatory statements or personal information about individuals or groups. The Town’s Facebook page strives to be content neutral. As such, comments about political campaigns, elections or related efforts are not allowed on the Page and should instead be expressed at other traditional public forums. Comments posted must stay on the posted topic and cannot contain links to external websites. Furthermore, the Town reserves the right to block and/or report users who do not comply with the above guidelines. The Town is not liable for user comments made during livestreams. This site is not intended as a public forum; the Town is disseminating information.