Oro Valley developers, contractors, business owners and residents can now use the customer portal to track development projects and apply for building permits and business licenses.
A demonstration of the Customer Portal service can be found here: SmartGov demonstration video
How to get started with our new online Customer Portal permit, project and license management system.
Your organization will be required to create an online portal account prior to submitting new applications, making payments, scheduling inspections, etc.
New customers, without existing permits or applications, may proceed to the customer portal and create your new account and submit your project.
For customers with existing accounts (prior to June 21, 2022), it is highly recommended that you obtain the ACCESS CODE associated with those accounts. Please call the Town at 520-229-4800 and ask us to locate your ACCESS CODE. The access code will link your account to your existing application(s) and active permit(s). It is recommended that your organization have one shared access code so that all your active applications/permits are linked together and readily accessible under one account.
The customer portal can be found here: Customer Portal
The department provides excellent customer service in coordinating all facets of economic development, planning, permitting, inspection and compliance of both horizontal and vertical construction within the community we serve.
The department encourages the use of best practices in both community and economic development including innovative design that supports a sustainable economy, diverse employment opportunities, expanded education and cultural experiences for local residents.
I am a:
Resident Business Owner Developer Contractor Site Selector
Four divisions support the business and residential development process: