Support Services Division

The Support Services Division is comprised of the Community Services Bureau, Investigative Services Bureau and Communications Bureau. Read below for more about the responsibilities of each of these areas.

Community Services Bureau

Property and ID Unit

The Oro Valley Police Department's Property and ID Unit assists officers with locating, documenting, collecting and preserving physical evidence from investigations and crime scenes.

Crime scene vans are equipped to handle crime scene evidence, from latent fingerprint and shoe impression preservation to serological, biological and trace evidence. Crime scenes and incidents can be documented with with digital video and digital photography.

The staff also maintains the department's evidence and property room. All submitted evidence is carefully logged and tracked with bar coding. They are the liaison with officers, courts and prosecutors to track property for disposal and destruction. 

The Property and ID Unit is responsible for completing all mandatory fingerprinting. You must schedule an appointment by calling (520) 229-2930.

School Resource Officer Unit

The Oro Valley Police Department's School Resource Officers (SRO) Unit is based upon the “Basic Triad Concept”. This consists of a law enforcement officer, teacher, and counselor in the school community. School community consists of the school administration, faculty, staff, parents, students and the school's surrounding community. An SRO provides service in many ways while always taking a personal interest in students' lives, activities, and problems.

All Oro Valley SROs are members of the Arizona School Resource Officers Association.

These officers are responsible for all calls for service on campus during school hours. They also coordinate courses of law-related instruction taught to the students.

Community Resources Unit

The Community Resources Unit (CRU) helps coordinate Town sponsored events and is dedicated to preventing crime through public education. CRU also participates in OVPD programs and services such as:

If you would like to register for a program, please complete the Program Request Form(PDF, 114KB) or contact CRU at (520) 229-5080.

 

Records

The Records Unit maintains public law enforcement records originated by the officers of the Oro Valley Police Department. The Records Unit is responsible for processing, distributing and retrieving this information. Information and copies of reports are provided to citizens, attorneys and insurance companies during business hours.

Click here to see more information about the Records Unit.


Investigative Services Bureau

Criminal Investigations Unit

The Oro Valley Criminal Investigations Unit is charged with investigating all major crimes that occur within the Town of Oro Valley and with followup investigations. Each detective is cross-trained to professionally investigate any type of criminal activity. Oro Valley detectives are required to investigate crimes against persons (crimes including homicides, domestic violence, rapes, assault, etc.) and crimes against property (fraud, burglaries, larcenies, forgeries, auto thefts, etc.).

Task Force Operations

The Oro Valley Police Department is actively involved in multi-jurisdictional joint task forces across southern Arizona with the following task force operations:

 The Drug Enforcement Agency (DEA) has numerous multi-jurisdictional task force groups that include federal agents, prosecuting agencies, state and local law enforcement agencies. Each task force takes a different segment of the trafficking, production and use of drug related crime to combat this national epidemic.

Joint Terrorism Task Forces (JTTF) are small cells of highly trained, locally based, passionately committed investigators, analysts, linguists, SWAT experts, and other specialists from dozens of U.S. law enforcement and intelligence agencies. It is a multi-agency effort led by the Justice Department and FBI designed to combine the resources of federal, state, and local law enforcement.

The Gang and Immigration Intelligence Team Enforcement Mission (GIITEM) is a multi-jurisdictional task force that focuses on street gang crime as well as U.S. border and immigration crimes. GIITEM strives to accomplish its mission through a task force concept involving personnel from tribal, federal, state, county and city law enforcement agencies. GIITEM efforts are structured to fit the needs of individual communities for maximum efficiency and effectiveness.

Community Action Team

The Oro Valley Community Action Team (CAT) serves as the department’s proactive and intelligence based community impact unit. CAT focuses on habitual offenders, current crime trends and problem areas utilizing intelligence derived from proactive investigative techniques, crime analysis and regional networking. CAT routinely works with our local, State, and Federal partners to gather and share intelligence, as well as work complex investigations and criminal syndicates. CAT is commonly tasked with locating and apprehending criminals that have victimized our local community. In addition to this, CAT works closely with local businesses and community partners to identify and arrest individuals who have negatively impacted our citizens. The members of CAT closely work with the Oro Valley Police Department’s Patrol Bureau, School Resource Officers and Criminal Investigations Unit to ensure issues impacting our residents are addressed efficiently enhancing the safety and the quality of life of the community we serve. Education of the community is a key component to enhancing the safety of our residents. Members actively participate in educating the public in the police department’s crime prevention model.


Communications Bureau

The Oro Valley Police Department Communications Bureau is the primary answering point for all 9-1-1 calls in Oro Valley. The bureau operates 24 hours a day, 7 days a week, and handles over 54,000 telephone calls a year, while dispatching police to approximately 19,000 requests for service. 

Oro Valley Police Communications is staffed with full time public safety telecommunicators who are trained professionals committed to providing the highest level of service to the community. These dedicated men and women are responsible for answering 9-1-1 emergency and non–emergency telephone calls. When you call for assistance, they will evaluate the information and then dispatch the appropriate public safety personnel to handle the situation. Telecommunicators also manage radio communications for the department and serve as the primary link between the public and police officers in the field. 

Click here to see more information about the Communications Bureau.