Oro Valley’s Community & Economic Development Dept. goes paperless

Published on May 18, 2020

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The Town of Oro Valley’s Community & Economic Development Department (CED) has instituted an electronic submittal only—No Paper—policy. The new policy, effective immediately, is partially a result of the Town’s COVID-19 paper handling protocols. CED has instituted the all-electronic submittal process across CED functions, namely permitting, inspections and planning.

 “The Town has been offering electronic submittal since 2018, and it really is much easier for our customers to submit requests, have them processed electronically and receive their approvals via email,” said CED Director J.J. Johnston. “Regardless of the physical distancing requirements, electronic submittal is more efficient for the customer, as it means no trips to Town Hall to submit a document.”

 From this point forward, all inbound requests will be handled electronically. Staff will no longer handle paper submissions except for unique circumstances. Permit and inspections cards are issued digitally via an email, with the approved plans issued in PDF format. The CED team—permitting, inspections and planners—are still available to meet with customers on an appointment basis.

 The Town will accept all new submittals—permitting, inspections and planning—electronically via email. Please submit requests to:

Building and grading permits: permits@orovalleyaz.gov
New development site plans: planning@orovalleyaz.gov
Right-of-way permits: row@orovalleyaz.gov

“Our builders and extended construction community have been accommodating during the last few weeks with our new online requirements, and we thank them for their patience, feedback and support,” added Johnston.

For additional information, contact CED at 520-229-4800.