Pay your Stormwater Utility Bill

You can pay your bill online with a debit or credit card.

You need this information to access the online payment portal, please have ready your:

• book# from your Invoice
• account# from your Invoice
• your pin# (the last four digits of your telephone number on file with the Utility)
• You can only get a new pin# by calling Stormwater at 520-229-4850.

Click here: Payment Portal to view and pay your Stormwater bill online. 

For payments made through and by your bank choose this address:

Town of Oro Valley Water Utility
P.O. Box 847327
Los Angeles, CA 90084-7327 

If you have questions, please call the Stormwater Utility at 520-229-4850.

You can pay your bill over the phone with a debit or credit card. Call this toll free number to pay by phone at no additional charge: 877-309-6033. Please have your book number and your account number available (found at the top of your Invoice) and the amount that you owe. 

To make sure your Stormwater payment or correspondence reaches us as soon as possible, please note the following mailing addresses:

Please include the account number on all check payments.

Mail your payment to: 
Oro Valley Water Utility
P.O. Box 847327
Los Angeles, CA 90084-7327

Mail Delinquent Payments and Stormwater Correspondence to:
Town of Oro Valley
Stormwater Utility
11000 N La Cañada Dr
Oro Valley, AZ 85737

The lobby for Oro Valley Water will be opened to the general public, effective Monday, May 11.  Please observe the signs at Town facilities and follow suggested physical distancing and personal hygiene guidelines. For the safety of customers and Town staff, the Town encourages the use of masks when visiting Town facilities and amenities.

To minimize the potential for community spread of COVID-19, when making Oro Valley Water or Stormwater Utility payments we continue to encourage the public to use the phone, website and email to conduct business . Please contact us if you have any concerns.

You can pay in person with cash, check, money order, or credit/debit card (Visa, MasterCard, or Discover). 

Stormwater Utility payments are processed by Oro Valley Water Utility. To make an in-person payment, please visit the Oro Valley Water Utility Office.

Location:

Oro Valley Water Utility Building
11000 N La Cañada Dr
Oro Valley, AZ 85737

Office Hours: 

Monday - Friday, 8 a.m. - 5 p.m.

Need to drop off your check payment after hours?

We offer a 24-hour drop box located to the right of the Water Utility office door.

Please include the account number on all check payments.

The Automated Bank Withdrawal (ACH) Application(PDF, 44KB) form is available here for printing purposes only. Submittal must be done via mail or in person at Oro Valley Water Utility. Do not email this application.

This application takes approximately one complete billing cycle to process.

If you need to drop off your ACH application in person, the lobby for Oro Valley Water will be opened to the general public, effective Monday, May 11.  Please observe the signs at Town facilities and follow suggested physical distancing and personal hygiene guidelines. For the safety of customers and Town staff, the Town encourages the use of masks when visiting Town facilities and amenities.

Eliminate long mail delays. Avoid late fees.

This service offers you an easy and convenient way to pay your Stormwater Utility bill. Your bill is paid automatically each quarter from your checking account the Friday prior to your due date. To enroll in the ACH program, simply print out and complete the application and return it to the Oro Valley Water Utility at the address below. If you are unable to print out the form and would like a copy mailed to you please contact Stormwater Utility Customer Service at 520-229-4850.

Oro Valley Water Utility
11000 N La Cañada Dr
Oro Valley, AZ 85737

Stormwater Utility payments are processed through Oro Valley Water Utility.

To cancel automatic withdrawals please select the automated bill payment cancellation link and submit electronically.