The Stormwater Utility is an enterprise of the Town. The Utility provides for the planning, design, construction, operation, and maintenance of stormwater facilities that safely drain and control the quantity and quality of storm run-off.
IMPORTANT CHANGES TO YOUR ACCOUNT
Your Town of Oro Valley Stormwater Utility is excited to announce the implementation of a new and improved online customer portal that will make account payments and management easier than ever before!
The self-service portal will allow customers to set up convenient payment methods such as auto-pay, e-billing, e-check or credit card. You’ll also be able to update contact information and access historical billing statements. The new system also means your bill will have a new look that will be easier to understand.
Stormwater Utility payments are processed through the Oro Valley Water Utility customer portal. The new customer portal is expected to be launched early in 2022. In preparation for that, the Town will soon release details about how to use the portal and how to set up your account. Please keep an eye on the Town’s website, Facebook or monthly Vista Newsletter for more information.
To prepare for the implementation we are asking our customers to please call Stormwater Utility Customer Service at 520-229-4850 option 3, or email firstname.lastname@example.org, to verify that we have your correct phone number, billing address and e-mail address on file.
If you have questions or need assistance, please contact 520-229-4850 option 3 or email@example.com
Are you moving from your current service address that receives a Town Of Oro Valley Stormwater Utility invoice where your water provider is Tucson Water, Metro Water or you have a well?
Please contact Stormwater Utility Customer Service at 520-229-4850 option 3
Stormwater Fee Credit Application(PDF, 289KB) for Non Profit or Commercial status accounts