Pay your Stormwater Utility Bill

The Stormwater Utility is an enterprise of the Town.  The Utility provides for the planning, design, construction, operation, and maintenance of stormwater facilities that safely drain and control the quantity and quality of storm run-off. 

 

SPECIAL ANNOUNCEMENTS - new customer portal

 

The Town of Oro Valley Water Utility and Stormwater Utility have launched a new and improved customer service portal and billing system. The new self-service portal will allow Water and Stormwater Utility customers to pay bills online and manage accounts online or on a mobile device. 

The customer portal allows customers to set up convenient payment methods such as credit card, e-check, Amazon Pay, Apple Pay or a routing number.  

Customers can pay by phone at 877-577-8722, you will need your account number. 

Please continue to scroll down to see the online, by phone, by mail and in person Stormwater Utility Payment Options. 

To sign up for the online portal, visit:

watercs.orovalleyaz.gov/sign-up.

If you have already signed up for the online Customer Portal you can access it here:

Customer Portal

Stormwater Utility payments are processed through the Oro Valley Water Utility. 

If you have questions or need assistance, please contact Stormwater Customer Service at 520-229-4850 option 3 or pw@orovalleyaz.gov

 

Are you moving from your current service address that receives a Town Of Oro Valley Stormwater Utility invoice where your water provider is Tucson Water, Metro Water or you have a well? 

Please contact Stormwater Utility Customer Service at 520-229-4850 option 3 or pw@orovalleyaz.gov

 

   Stormwater Fee Credit Application(PDF, 289KB) for Non Profit or Commercial status accounts

 

 

Online

Stormwater payments are processed through the Oro Valley Water Utility.

If you have already signed up for the Portal you can access it here:

Customer Portal

If you require assistance with the online billing feature and you are a Tucson Water, Metro Water or Well only customers please contact Stormwater Customer Service at 520-229-4850 option 3 or pw@orovalleyaz.gov

For Oro Valley Water Utility Customers please contact Water Utility Customer Service at 520-229-5000.

 

For payments made through and by your bank choose this address:

Town of Oro Valley Water Utility
P.O. Box 847327
Los Angeles, CA 90084-7327 

By Phone

Stormwater payments are processed through the Oro Valley Water Utility.

To pay by phone at no additional charge lease call this toll free number: 877-577-8722.

Please contact Stormwater Customer Service at 520-229-4850 option 3 or pw@orovalleyaz.gov  if you require assistance with the pay by phone billing feature.

 

 

 

By Mail

Stormwater payments are processed through the Oro Valley Water Utility.

To make sure your Stormwater payment or correspondence reaches us as soon as possible, please note the following mailing addresses:

Please include the account number on all check payments along with the payment stub.

Mail your payment to: 
Oro Valley Water Utility
P.O. Box 847327
Los Angeles, CA 90084-7327

Los Angeles, CA is the Utility's payment processing center only.

Mail Delinquent Payments and Stormwater Correspondence to:
Town of Oro Valley
Stormwater Utility
11000 N La Cañada Dr
Oro Valley, AZ 85737

Please contact Stormwater Customer Service at 520-229-4850 option 3 or pw@orovalleyaz.gov if you require assistance with the pay by mail billing feature.

In Person

Stormwater Utility payments are processed by Oro Valley Water Utility.

To make an in-person payment, please visit the Oro Valley Water Utility Office.

Location:

Oro Valley Water Utility Building
11000 N La Cañada Dr
Oro Valley, AZ 85737

Business hours: 

Monday - Friday, 8:00 a.m. - 5:00 p.m.

Need to drop off your check payment after hours?

For in person payments outside of normal business hours, please use the Utility drop box located to the right of the Water Utility building door. 

Please include the account number on all check payments.

Please contact Stormwater Customer Service at 520-229-4850 option 3 or pw@orovalleyaz.gov  if you require assistance with paying in person. 

Contact information

Stormwater Customer Service

520-229-4850

 

Oro Valley Water Utility Customer Service

520-229-5000

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