COVID-19

This web page serves to provide Oro Valley residents with updates on the impacts the Coronavirus (COVID-19) is having to local services, facilities, programs and events. It is not meant to serve as a source for medical information or advisories. The Town of Oro Valley will continue to follow the guidance of Pima County Public Health Department, Arizona Department of Health Services and the CDC. Residents are encouraged to consult these expert sources for updates. This page was last updated at 8:15 a.m. on 5/22/20

The Town has issued Amendment #5 to the Emergency Proclamation. Read media release.


May 21, 2020 video statement from Mayor Winfield

To stay informed about any future updates regarding Town services, programs or facilities, be sure to follow the Town of Oro Valley on Facebook and Twitter, sign up for email notifications or visit this page frequently. Any questions of comments can be directed to Ask Oro Valley:

Facilities and Services - Closures, Reopenings and Restrictions

 what's open in OV.jpg

Updated May 15, 2020 at 12:30 p.m.

Town Facilities Reopening:

Community and Economic Development/Public Works lobby: OPEN (8 a.m. to 5 p.m.)

Oro Valley Police Department: OPEN (8 a.m. to 5 p.m.)

OVPD lobby will be open May 11; however, OVPD is not providing fingerprinting services at this time.

Oro Valley Public Library: Opening 5/18/20 with Limited Service. 

For full details, view the press release here

Water Utility: OPEN (8 a.m. to 5 p.m.)

Town Administration Building: OPEN (8 a.m. to 5 p.m.)

Includes Town Manager, Town Clerk, Finance, Human Resources, Legal and Information Technology.

 

Parks and Recreation amenities (times vary)

 

Presently open:

·         Dog Parks are open 6 a.m. to 10 p.m. to align with park hours

·         Tennis Courts open dawn to dusk

·         Pickleball Courts (singles play only) open dawn to dusk

·         Parks and trails!

 

Opening Monday, May 18:

·         Basketball courts

·         Ramadas (No reservations)

Opening Monday, June 1:

·         Oro Valley Aquatic Center* (lap swim only)

·         Community Center*

·         Playgrounds at Riverfront and James D. Kriegh Parks

·         Volleyball courts at Riverfront and James D. Kriegh Parks

Restrooms will be open if the facility/amenity is open.

*Hours of operation may be modified to provide for cleaning and/or staff availability.

 

GENERAL SERVICE & INQUIRIES

Visit www.orovalleyaz.gov
Town of Oro Valley main phone number: 520-229-4700
For general questions: ask@orovalleyaz.gov or 520-229-4711

DEPARTMENT INQUIRIES

Clerk’s Office and Business Licenses: businesslicensing@orovalleyaz.gov or 520-229-4700
Community & Economic Development: 520-229-4800
Inspections: 520-229-4830
Legal Services: 520-229-4760
Parks and Recreation: recreation@orovalleyaz.gov or 520-229-5050
Permitting: permits@orovalleyaz.gov or 520-229-4800
Planning: planning@orovalleyaz.gov or 520-229-4800
Public Works: pw@orovalleyaz.gov or 520-229-4850
Transit: 520-229-4990
Water Utility: OVwater@orovalleyaz.gov or 520-229-5000. For bill payments, click here to go to Online Services or call 877-309-6033.

Oro Valley Community and Recreation Center and the Oro Valley Aquatic Center

As of Friday, May 15, all Oro Valley Parks & Recreation Summer Camps have been cancelled.

Refunds will be issued for any cancelled programs. Please be patient as our staff works to process all accounts. Parks and Recreation will also suspend all fitness and aquatics memberships, effective March 18, and will provide notice to members prior to reopening. No additional automatic billing will be incurred during this time. Staff has reached out to members with additional details. If you have billing or membership questions, please email recreation@orovalleyaz.gov or call 520-229-5050.

El Conquistador Golf is still open for business. Member golf and daily fee play are still available; however, staff is suspending large group events and shotgun starts. Food and beverage will be limited to grab-and-go options.

All Oro Valley parks, trails and paths are still open, but please adhere to guidelines for social distancing and no groups larger than 10 people.

Oro Valley Water Utility

The Oro Valley Water Utility understands that national and local response to COVID-19 may have a negative economic impact on some Water Utility customers. As such, the Utility has decided to suspend shutoffs and late fees through the end of March, and they will reassess at that time.

As a friendly reminder to all Water Utility customers, online payments (instead of in-person payments) are strongly encouraged, when possible. For information on how to make online payments to the Oro Valley Water Utility, click here. Customers may also pay their bill via phone by calling 877-309-6033.

Transportation Services

The Town will continue to provide transportation services through its Sun Shuttle Dial-A-Ride program. Staff is taking extra measures to ensure vehicles are thoroughly cleaned. If you are experiencing flu-like symptoms and are needing transportation to a medical facility, please call 520-229-4990 in advance so drivers can make special arrangements to meet your needs while minimizing exposure to other passengers and employees.

Cancellations and refunds

Under the current circumstances, the Town understands that some individuals may prefer to practice social distancing and no longer wish to participate in public classes or programs. Anyone wishing to cancel a current facility reservation or program registration occurring within the next 30 days (through April 11, 2020), may do so with a full refund and no cancellation fee.

Public Meeting Cancellations/Changes

  • Town Council Special Session (May 22) ONLINE-ONLY via ZOOM at 9 a.m.
  • Board of Adjustment (May 26) ONLINE-ONLY via ZOOM at 3 p.m.
  • Town Council Budget Study Session (May 27) ONLINE-ONLY via ZOOM at 6 p.m., and if needed, a continuations of the Budget Study Session on May 28 at 6 p.m. via ZOOM.
  • Historic Preservation Commission (June 1) CANCELED
  • Budget and Finance Commission Special Meeting (June 2) ONLINE-ONLY via ZOOM at 4 p.m.
  • Town Council Regular Session (June 3) ONLINE-ONLY via ZOOM at 6 p.m.

Volunteer Opportunities

  • Pima County's has a very helpful COVID-19 Volunteer page with various opportunities to help (updated frequently) here
  • Mobile Meals of Southern Arizona - Information here
  • Interfaith Community Services - Information here or by calling 520-297-6049
  • Red Cross - Information here

Event Cancellations

The following Town-managed events have been canceled/postponed:

  • Oro Valley Police Academy (Feb. 4 - April 21) CANCELED
  • Friday Night Concert at Steam Pump Ranch (March 13) CANCELED
  • Second Saturdays at Steam Pump Ranch (March 14) CANCELED
  • OVPD's Annual Drug Awareness Day at Riverfront Park (March 27) CANCELED
  • Bike. Swap. Sell. (March 28) CANCELED
  • Friday Night Concert at Steam Pump Ranch (April 3) CANCELED
  • Easter Eggstravaganza (April 4) CANCELED
  • Celebrate Oro Valley (April 11) POSTPONED (date TBD)
  • Archery Expo Day (April 18) CANCELED
  • Veterans & First Responders 5 Miler (May 16) CANCELED
  • Public Art Tour (March 17, April 14, April 21) CANCELED
  • All Parks and Recreation Summer Camps

The following third party events have been canceled/postponed:

  • Arizona Distance Classic (March 15) CANCELED
  • OV Sprint Triathlon (March 28) POSTPONED (September 19)
  • Riverfront Park Concert Series (March 22, April 5 & 19) CANCELED
  • Taste of Oro Valley (March 29) POSTPONED (November 8)
  • AACM Oro Valley HOA Forum (April 3) POSTPONED (date TBD)
  • Oro Valley Kids Concert Series (April 4) POSTPONED (date TBD)
    • Contact Music & Dance Academy, 520-219-9950
  • Greater Oro Valley Chamber of Commerce Economic Outlook Luncheon and Spring Business Expo (April 9) RESCHEDULED for May 14. Additionally, all Chamber mixers and network development events have been canceled through April 1.
    • Contact 520-297-2191
  • SAACA Spring Festival of the Arts CANCELED (May 16-17)

     

Local Sport Organization Cancellations

Little League Baseball and Softball POSTPONED through May 11
https://www.littleleague.org/

USTA L3 Go for the Gold Boys & Girls 16's & 18's CANCELED March 21-23
Jennifer Fuchs jfuchs@elconquistadortennis.com

Mountain West Ladies College Championships CANCELED April 21-26
Jennifer Fuchs jfuchs@elconquistadortennis.com

FC Tucson Youth Soccer POSTPONED until end of March
Todd Garelick; tsgarelick@gmail.comhttps://fctucsonyouth.com/

CDO Soccer POSTPONED until March 21
Derek Merchant; cdofieldsdirector@gmail.com;  https://www.cdosoccer.com/

AYSO POSTPONED through March 28th
Jeff Hightower: AYSO922orovalley@gmail.com

Pickleball Showdown at the Community Center CANCELED March 27-29
coachsherrycircle@gmail.com

All USTA tennis leagues are SUSPENDED through April 20
https://www.usta.com/en/home.html

Tucson Rugby is CANCELLING all activities for the next 30 days.

Mark Morrero; mark@marreropublishing.com

Under the Lights Flag Football POSTPONED until March 30
Stoney Pelletier; tucson@uaflag.comhttps://www.uaflag.com/page/show/5520650-tucson-2020-winter-season-

Oro Valley Fast Pitch POSTPONED through March 28
Craig Collings; craig.collings@comcast.nethttps://www.ovfps.org/

Court Operations

Arizona Courts have been instructed to take steps to reduce the number of people entering courthouses to slow the potential spread of COVID-19 coronavirus disease or other communicable diseases.  To protect the health and safety of customers and staff, the Court requests the following:

PLEASE DO NOT ENTER THE COURTHOUSE IF YOU FEEL ILL, HAVE REASON TO BELIEVE YOU HAVE BEEN EXPOSED TO SOMEONE WHO IS OR MIGHT BE ILL OR HAVE HEALTH CONCERNS WITH CONTRACTING A COMMUNICABLE DISEASE.

ORO VALLEY MAGISTRATE COURT WILL GRANT A 30 DAY CONTINUANCE. PLEASE PROVIDE FULL NAME, COMPLAINT NUMBER, PHONE NUMBER AND ADDRESS ON REQUEST.

CALL 520-229-4780 TO SPEAK TO A CLERK  OR  SEND REQUESTS FOR CONTINUANCES TO:
EMAIL: COURTS@OROVALLEYAZ.GOV       FAX: 520-229-4789

View the Court's Administrative Order 2020-2(PDF, 103KB), Issued 3/20/2020, regarding Court operations during the public health emergency.

Spanish Version of Court's Administrative Order(PDF, 121KB)

Basic Precautions

  • Please stay home if you are sick (or don’t feel well)
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

What's Open in the OV

With the Governor's latest executive orders, all local businesses are given the opportunity to reopen if they choose to do so. To view the News Release for guidance for restaurants, barbers and cosmetologists, click here. To view the latest New Release from May 11, 2020 regarding the next phase for Arizona, which includes gyms, pools and fitness centers, click here. To see Town of Oro Valley Facility reopening dates, please view Facilities and Services - Closures, Reopenings and Restrictions tab above.