COVID-19

This web page serves to provide Oro Valley residents with updates on the impacts the Coronavirus (COVID-19) is having to local services, facilities, programs and events. It is not meant to serve as a source for medical information or advisories. The Town of Oro Valley will continue to follow the guidance of Pima County Public Health Department, Arizona Department of Health Services and the CDC. Residents are encouraged to consult these expert sources for updates.

 Due to COVID-19, Town of Oro Valley meetings are hosted online, via the web conferencing solution Zoom. For instructions on how to attend a meeting, visit our Zoom Meeting Procedures Guide.

This page was last updated on 7/27/21



Basic Precautions

 

The best way to prevent illness is to avoid being exposed. The virus is thought to spread mainly from person-to-person between people who are in close contact with one another (within 6 feet). This occurs through respiratory droplets produced when an infected person coughs or sneezes.

There are effective ways to practice physical distancing and reduce the risk to yourself and the people you care about:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.
    • It is especially important to clean hands after going to the bathroom; before eating; and after coughing, sneezing or blowing your nose.
    • Check if your hand sanitizer has been recalled by the Food and Drug Administration (FDA). The FDA maintains an up-to-date list of hand sanitizers that consumers should avoid due to possible toxic effects. If your hand sanitizer is on this list, discard the product. If someone has been exposed through the skin or ingested one of the products on this list, please call Poison Control (800-222-1222) immediately as adverse health effects, such as blindness, hospitalizations, and death, can occur.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay at home when you are sick.
  • Avoid close contact (within 6 feet) with others.
  • Cover your cough or sneeze with a tissue or your sleeve (not your hands) and immediately throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • Wear masks in public settings if they can be safely managed.
  • If you are at higher risk for severe illness, you should avoid attending congregate settings. People at higher risk for severe illness include adults 65 or older and people of any age who have serious underlying medical conditions.

 

Free COVID-19 Testing

The Pima County Health Department and Paradigm Laboratories are offering free COVID-19 tests at several locations throughout the area. To schedule an appointment or learn more, click here

 

Court Operations

Arizona Courts have been instructed to take steps to reduce the number of people entering courthouses to slow the potential spread of COVID-19 coronavirus disease or other communicable diseases.  To protect the health and safety of customers and staff, the Court requests the following:

PLEASE DO NOT ENTER THE COURTHOUSE IF YOU FEEL ILL, HAVE REASON TO BELIEVE YOU HAVE BEEN EXPOSED TO SOMEONE WHO IS OR MIGHT BE ILL OR HAVE HEALTH CONCERNS WITH CONTRACTING A COMMUNICABLE DISEASE.

ORO VALLEY MAGISTRATE COURT WILL GRANT A 30 DAY CONTINUANCE. PLEASE PROVIDE FULL NAME, COMPLAINT NUMBER, PHONE NUMBER AND ADDRESS ON REQUEST.

CALL 520-229-4780 TO SPEAK TO A CLERK  OR  SEND REQUESTS FOR CONTINUANCES TO:
EMAIL: COURTS@OROVALLEYAZ.GOV       FAX: 520-229-4789

View the Court's Administrative Order 2020-2(PDF, 103KB), Issued 3/20/2020, regarding Court operations during the public health emergency.

Spanish Version of Court's Administrative Order(PDF, 121KB)

Facilities and Services - Closures, Reopenings and Restrictions

Updated March 22, 2021 at12:00 p.m.

Town Facilities:

  • OVPD lobby is open. For information about fingerprinting services, click here.

ORO VALLEY PARKS & RECREATION 

For Parks and Recreation facility updates click on the following facility links:

 

GENERAL SERVICE & INQUIRIES

Visit www.orovalleyaz.gov
Town of Oro Valley main phone number: 520-229-4700
For general questions: ask@orovalleyaz.gov or 520-229-4711

DEPARTMENT INQUIRIES

Clerk’s Office and Business Licenses: businesslicensing@orovalleyaz.gov or 520-229-4700
Community & Economic Development: 520-229-4800
Inspections: 520-229-4830
Legal Services: 520-229-4760
Parks and Recreation: recreation@orovalleyaz.gov or 520-229-5050
Permitting: permits@orovalleyaz.gov or 520-229-4800
Planning: planning@orovalleyaz.gov or 520-229-4800
Public Works: pw@orovalleyaz.gov or 520-229-4850
Transit: 520-229-4990
Water Utility: OVwater@orovalleyaz.gov or 520-229-5000. For bill payments, click here to go to Online Services or call 877-309-6033.

Oro Valley Water Utility

The Oro Valley Water Utility understands that national and local response to COVID-19 may have a negative economic impact on some Water Utility customers. As such, the Utility has decided to suspend shutoffs and late fees through the end of March, and they will reassess at that time.

As a friendly reminder to all Water Utility customers, online payments (instead of in-person payments) are strongly encouraged, when possible. For information on how to make online payments to the Oro Valley Water Utility, click here. Customers may also pay their bill via phone by calling 877-309-6033.

Transportation Services

The Town will continue to provide transportation services through its Sun Shuttle Dial-A-Ride program. Staff is taking extra measures to ensure vehicles are thoroughly cleaned. If you are experiencing flu-like symptoms and are needing transportation to a medical facility, please call 520-229-4990 in advance so drivers can make special arrangements to meet your needs while minimizing exposure to other passengers and employees.


Volunteer and Donation Opportunities

  • Pima County's has a very helpful COVID-19 Volunteer page with various opportunities to help (updated frequently) here
  • Mobile Meals of Southern Arizona - Information here
  • Interfaith Community Services - Information here or by calling 520-297-6049
  • Red Cross - Information here

Mayoral Proclamation of Emergency

On March 25, 2021, Governor Ducey enacted Executive Order 2021-06 (EO 2021-06), effectively repealing all of his previous Executive Orders that imposed restrictions on businesses in an effort to slow the spread of COVID-19. This latest Executive Order also preempts Arizona cities, towns and counties from enforcing any COVID-related order, rule or regulation adopted after March 11, 2020, that conflicts with EO 2021-06. This means that some of Oro Valley’s previous amendments are no longer valid.

On March 17, 2020, Mayor Winfield enacted a Proclamation of Emergency followed by 7 amendments on subsequent dates that implemented COVID-19 restrictions and helped ease certain Oro Valley Code requirements in an effort to help Oro Valley businesses stay viable during the pandemic; however, in the wake of the Governor’s March 25, 2021 Executive Order, only Mayor Winfield’s original Proclamation of Emergency and Amendment 3 and Amendment 5 remain in effect because they do not conflict with the new order. To reduce confusion, Amendments 1,2, 4, 6 and 7, have been removed from this web page, as they are no longer in effect. 

Amendment #5 to Town of Oro Valley Mayoral Proclamation of Emergency May 14, 2020(PDF, 169KB)

Amendment #3 to Town of Oro Valley Mayoral Proclamation of Emergency March 27, 2020(PDF, 83KB)

Town of Oro Valley Mayoral Proclamation of Emergency March 17, 2020(PDF, 2MB)