COVID-19

This web page serves to provide Oro Valley residents with updates on the impacts the Coronavirus (COVID-19) is having to local services, facilities, programs and events. It is not meant to serve as a source for medical information or advisories. The Town of Oro Valley will continue to follow the guidance of Pima County Public Health Department, Arizona Department of Health Services and the CDC. Residents are encouraged to consult these expert sources for updates. This page was last updated at 3 p.m. on 9/24/20

The Town has issued Amendment #7 to the Emergency Proclamation. Read here(PDF, 3MB).


June 30, 2020 video statement from Mayor Joe Winfield

Free COVID-19 Testing

The Pima County Health Department and Paradigm Laboratories are offering free COVID-19 tests at several locations throughout the area. To schedule an appointment or learn more, click here

 

Facilities and Services - Closures, Reopenings and Restrictions

Updated September 24, 2020 at 3:30 p.m.

Town Facilities:

  • Community and Economic Development/Public Works lobby: OPEN (8 a.m. to 5 p.m.)
  • Oro Valley Police Department: OPEN (8 a.m. to 5 p.m.)
  • OVPD lobby will be open May 11; however, OVPD is not providing fingerprinting services at this time.
  • Oro Valley Public Library: Open with Limited Service. 
  • For full details, view the press release here
  • Water Utility: OPEN (8 a.m. to 5 p.m.)
  • Town Administration Building: OPEN (8 a.m. to 5 p.m.)
  • Includes Town Manager, Town Clerk, Finance, Human Resources, Legal and Information Technology.

 

ORO VALLEY PARKS & RECREATION 

The Community & Recreation Center: The reopening date has been postponed with the targeted reopening date of October 5. Click here for more information

NOTE: The pool at the Community & Recreation Center is still open for lap swim and water aerobics. Click here for more information

PRESENTLY OPEN

·         Dog Parks are open 6 a.m. to 10 p.m. to align with park hours

·         Tennis Courts open dawn to 10 p.m. (lights will be on)

·         Pickleball Courts open dawn to 10 p.m. (lights will be on)

·         Parks and trails (Linda Vista trailhead and Catalina State Park remain closed due to Bighorn Fire)

·         Basketball courts

·         Ramadas (No reservations)

·         Oro Valley Aquatic Center* and pool at the Community and Recreation Center (lap swim only) - Click here for more info

·         Playgrounds at Riverfront and James D. Kriegh Parks

·         Volleyball courts at Riverfront and James D. Kriegh Parks

Restrooms will be open if the facility/amenity is open.

*Hours of operation may be modified to provide for cleaning and/or staff availability.

El Conquistador Golf is still open for business. Member golf and daily fee play are still available; however, staff is suspending large group events and shotgun starts. Food and beverage will be limited to grab-and-go options.

All Oro Valley parks, trails and paths are still open, but please adhere to guidelines for social distancing and no groups larger than 10 people.

GENERAL SERVICE & INQUIRIES

Visit www.orovalleyaz.gov
Town of Oro Valley main phone number: 520-229-4700
For general questions: ask@orovalleyaz.gov or 520-229-4711

DEPARTMENT INQUIRIES

Clerk’s Office and Business Licenses: businesslicensing@orovalleyaz.gov or 520-229-4700
Community & Economic Development: 520-229-4800
Inspections: 520-229-4830
Legal Services: 520-229-4760
Parks and Recreation: recreation@orovalleyaz.gov or 520-229-5050
Permitting: permits@orovalleyaz.gov or 520-229-4800
Planning: planning@orovalleyaz.gov or 520-229-4800
Public Works: pw@orovalleyaz.gov or 520-229-4850
Transit: 520-229-4990
Water Utility: OVwater@orovalleyaz.gov or 520-229-5000. For bill payments, click here to go to Online Services or call 877-309-6033.

Oro Valley Water Utility

The Oro Valley Water Utility understands that national and local response to COVID-19 may have a negative economic impact on some Water Utility customers. As such, the Utility has decided to suspend shutoffs and late fees through the end of March, and they will reassess at that time.

As a friendly reminder to all Water Utility customers, online payments (instead of in-person payments) are strongly encouraged, when possible. For information on how to make online payments to the Oro Valley Water Utility, click here. Customers may also pay their bill via phone by calling 877-309-6033.

Transportation Services

The Town will continue to provide transportation services through its Sun Shuttle Dial-A-Ride program. Staff is taking extra measures to ensure vehicles are thoroughly cleaned. If you are experiencing flu-like symptoms and are needing transportation to a medical facility, please call 520-229-4990 in advance so drivers can make special arrangements to meet your needs while minimizing exposure to other passengers and employees.


Public Meeting Cancellations/Changes

  • Town Council Regular Session (July 15) ONLINE-ONLY via ZOOM at 6 p.m.
  • Budget And Finance Commission (July 21) ONLINE-ONLY via Zoom at 4 p.m.
  • Historic Preservation Commission (Aug 3) CANCELED
  • Board of Adjustment Executive Session (July 28) ONLINE-ONLY via Zoom at 2 p.m.
  • Board of Adjustment (July 28) ONLINE-ONLY via Zoom at 3 p.m.
  • Water Utility Commission (Aug 10) ONLINE-ONLY via Zoom at 5 p.m.

Volunteer Opportunities

  • Pima County's has a very helpful COVID-19 Volunteer page with various opportunities to help (updated frequently) here
  • Mobile Meals of Southern Arizona - Information here
  • Interfaith Community Services - Information here or by calling 520-297-6049
  • Red Cross - Information here

Event Cancellations

The following Town-managed events have been canceled/postponed:

  • Oro Valley Police Academy (Feb. 4 - April 21) CANCELED
  • Friday Night Concert at Steam Pump Ranch (March 13) CANCELED
  • Second Saturdays at Steam Pump Ranch (March 14) CANCELED
  • OVPD's Annual Drug Awareness Day at Riverfront Park (March 27) CANCELED
  • Bike. Swap. Sell. (March 28) CANCELED
  • Friday Night Concert at Steam Pump Ranch (April 3) CANCELED
  • Easter Eggstravaganza (April 4) CANCELED
  • Celebrate Oro Valley (April 11) POSTPONED (date TBD)
  • Archery Expo Day (April 18) CANCELED
  • Veterans & First Responders 5 Miler (May 16) CANCELED
  • Public Art Tour (March 17, April 14, April 21) CANCELED
  • All Parks and Recreation Summer Camps
  • The Town's July 4th Celebration (CANCELED, but keep your eyes to the sky for fireworks still!)

The following third party events have been canceled/postponed:

  • Arizona Distance Classic (March 15) CANCELED
  • OV Sprint Triathlon (September 19) CANCELED
  • Riverfront Park Concert Series (March 22, April 5 & 19) CANCELED
  • Taste of Oro Valley (March 29) POSTPONED (November 8)
  • AACM Oro Valley HOA Forum (April 3) POSTPONED (date TBD)
  • Oro Valley Kids Concert Series (April 4) POSTPONED (date TBD)
    • Contact Music & Dance Academy, 520-219-9950
  • SAACA Spring Festival of the Arts CANCELED (May 16-17)
  • SAACA World Margarita Championship CANCELED (August 2020)
  •  OV Sprint Triathlon (September 19) CANCELED

  • Mighty Mujer Triathlon (October 3) CANCELED

Court Operations

Arizona Courts have been instructed to take steps to reduce the number of people entering courthouses to slow the potential spread of COVID-19 coronavirus disease or other communicable diseases.  To protect the health and safety of customers and staff, the Court requests the following:

PLEASE DO NOT ENTER THE COURTHOUSE IF YOU FEEL ILL, HAVE REASON TO BELIEVE YOU HAVE BEEN EXPOSED TO SOMEONE WHO IS OR MIGHT BE ILL OR HAVE HEALTH CONCERNS WITH CONTRACTING A COMMUNICABLE DISEASE.

ORO VALLEY MAGISTRATE COURT WILL GRANT A 30 DAY CONTINUANCE. PLEASE PROVIDE FULL NAME, COMPLAINT NUMBER, PHONE NUMBER AND ADDRESS ON REQUEST.

CALL 520-229-4780 TO SPEAK TO A CLERK  OR  SEND REQUESTS FOR CONTINUANCES TO:
EMAIL: COURTS@OROVALLEYAZ.GOV       FAX: 520-229-4789

View the Court's Administrative Order 2020-2(PDF, 103KB), Issued 3/20/2020, regarding Court operations during the public health emergency.

Spanish Version of Court's Administrative Order(PDF, 121KB)

Basic Precautions

  • Please stay home if you are sick (or don’t feel well)
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.