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COVID-19

This web page serves to provide Oro Valley residents with updates on the impacts the Coronavirus (COVID-19) is having to local services, facilities, programs and events. It is not meant to serve as a source for medical information or advisories. The Town of Oro Valley will continue to follow the guidance of Pima County Public Health Department, Arizona Department of Health Services and the CDC. Residents are encouraged to consult these expert sources for updates.

Due to COVID-19, Town of Oro Valley meetings are hosted online, via the web conferencing solution Zoom. For instructions on how to attend a meeting, visit our Zoom Meeting Procedures Guide.

This page was last updated on 1/13/21

The Town has issued Amendment #7 to the Emergency Proclamation. Read here(PDF, 3MB).

Helpful Resources

Basic Precautions

The best way to prevent illness is to avoid being exposed. The virus is thought to spread mainly from person-to-person between people who are in close contact with one another (within 6 feet). This occurs through respiratory droplets produced when an infected person coughs or sneezes.

There are effective ways to practice physical distancing and reduce the risk to yourself and the people you care about:

Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.
- It is especially important to clean hands after going to the bathroom; before eating; and after coughing, sneezing or blowing your nose.
- Check if your hand sanitizer has been recalled by the Food and Drug Administration (FDA). The FDA maintains an up-to-date list of hand sanitizers that consumers should avoid due to possible toxic effects. If your hand sanitizer is on this list, discard the product. If someone has been exposed through the skin or ingested one of the products on this list, please call Poison Control (800-222-1222) immediately as adverse health effects, such as blindness, hospitalizations, and death, can occur.
Avoid touching your eyes, nose, and mouth with unwashed hands.
Stay at home when you are sick.
Avoid close contact (within 6 feet) with others.
Cover your cough or sneeze with a tissue or your sleeve (not your hands) and immediately throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces.
Wear masks in public settings if they can be safely managed.
If you are at higher risk for severe illness, you should avoid attending congregate settings. People at higher risk for severe illness include adults 65 or older and people of any age who have serious underlying medical conditions.

Free COVID-19 Testing

The Pima County Health Department and Paradigm Laboratories are offering free COVID-19 tests at several locations throughout the area. To schedule an appointment or learn more, click here.

Court Operations

Arizona Courts have been instructed to take steps to reduce the number of people entering courthouses to slow the potential spread of COVID-19 coronavirus disease or other communicable diseases. To protect the health and safety of customers and staff, the Court requests the following:

PLEASE DO NOT ENTER THE COURTHOUSE IF YOU FEEL ILL, HAVE REASON TO BELIEVE YOU HAVE BEEN EXPOSED TO SOMEONE WHO IS OR MIGHT BE ILL OR HAVE HEALTH CONCERNS WITH CONTRACTING A COMMUNICABLE DISEASE.

ORO VALLEY MAGISTRATE COURT WILL GRANT A 30 DAY CONTINUANCE. PLEASE PROVIDE FULL NAME, COMPLAINT NUMBER, PHONE NUMBER AND ADDRESS ON REQUEST.

CALL 520-229-4780 TO SPEAK TO A CLERK OR SEND REQUESTS FOR CONTINUANCES TO:
EMAIL: COURTS@OROVALLEYAZ.GOV FAX: 520-229-4789

View the Court's Administrative Order 2020-2(PDF, 103KB), Issued 3/20/2020, regarding Court operations during the public health emergency.

Spanish Version of Court's Administrative Order(PDF, 121KB)

Facilities and Services - Closures, Reopenings and Restrictions

Updated October 1, 2020 at 1:45 p.m.

Town Facilities:

Community and Economic Development/Public Works lobby: OPEN (8 a.m. to 5 p.m.)

Oro Valley Police Department: OPEN (8 a.m. to 5 p.m.)

OVPD lobby will be open May 11; however, OVPD is not providing fingerprinting services at this time.

Oro Valley Public Library: Open with Limited Service.

For full details, view the press release here.

Water Utility: OPEN (8 a.m. to 5 p.m.)

Town Administration Building: OPEN (8 a.m. to 5 p.m.)

Includes Town Manager, Town Clerk, Finance, Human Resources, Legal and Information Technology.

ORO VALLEY PARKS & RECREATION

Due to an increase in positivity rate in the region, the following changes go into effect as of December 5, 2020:

All ramada reservations will be suspended until further notice.
Suspension of sports tournaments and league play at Town sports fields.

Town staff will continue to monitor data from local health organizations and will look to lift these restrictions as the situation improves. At this time a date has not been determined.

The Community & Recreation Center: The center reopened on Monday, October 5. Click here for more information.

NOTE: The pool at the Community & Recreation Center is still open for lap swim and water aerobics. Click here for more information.

PRESENTLY OPEN

· Dog Parks are open 6 a.m. to 10 p.m. to align with park hours

· Tennis Courts open dawn to 10 p.m. (lights will be on)

· Pickleball Courts open dawn to 10 p.m. (lights will be on)

· Parks and trails (Linda Vista trailhead and Catalina State Park remain closed due to Bighorn Fire)

· Basketball courts

· Ramadas (No reservations)

· Oro Valley Aquatic Center* and pool at the Community and Recreation Center (lap swim only) - Click here for more info

· Playgrounds at Riverfront and James D. Kriegh Parks

· Volleyball courts at Riverfront and James D. Kriegh Parks

Restrooms will be open if the facility/amenity is open.

*Hours of operation may be modified to provide for cleaning and/or staff availability.

El Conquistador Golf is still open for business. Member golf and daily fee play are still available; however, staff is suspending large group events and shotgun starts. Food and beverage will be limited to grab-and-go options.

All Oro Valley parks, trails and paths are still open, but please adhere to guidelines for social distancing and no groups larger than 10 people.

GENERAL SERVICE & INQUIRIES

Visit www.orovalleyaz.gov
Town of Oro Valley main phone number: 520-229-4700
For general questions: ask@orovalleyaz.gov or 520-229-4711

DEPARTMENT INQUIRIES

Clerk’s Office and Business Licenses: businesslicensing@orovalleyaz.gov or 520-229-4700
Community & Economic Development: 520-229-4800
Inspections: 520-229-4830
Legal Services: 520-229-4760
Parks and Recreation: recreation@orovalleyaz.gov or 520-229-5050
Permitting: permits@orovalleyaz.gov or 520-229-4800
Planning: planning@orovalleyaz.gov or 520-229-4800
Public Works: pw@orovalleyaz.gov or 520-229-4850
Transit: 520-229-4990
Water Utility: OVwater@orovalleyaz.gov or 520-229-5000. For bill payments, click here to go to Online Services or call 877-309-6033.

Oro Valley Water Utility

The Oro Valley Water Utility understands that national and local response to COVID-19 may have a negative economic impact on some Water Utility customers. As such, the Utility has decided to suspend shutoffs and late fees through the end of March, and they will reassess at that time.

As a friendly reminder to all Water Utility customers, online payments (instead of in-person payments) are strongly encouraged, when possible. For information on how to make online payments to the Oro Valley Water Utility, click here. Customers may also pay their bill via phone by calling 877-309-6033.

Transportation Services

The Town will continue to provide transportation services through its Sun Shuttle Dial-A-Ride program. Staff is taking extra measures to ensure vehicles are thoroughly cleaned. If you are experiencing flu-like symptoms and are needing transportation to a medical facility, please call 520-229-4990 in advance so drivers can make special arrangements to meet your needs while minimizing exposure to other passengers and employees.