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Economic Development FAQs


  • Business Retention and Expansion
  • Business Recruitment
  • Project Management

The Oro Valley Business Navigator is a web-based directory, which allows business owners, citizens and developers the opportunity to search for and view a profile report of businesses within Oro Valley. The report includes the business name, address, telephone number, website address and a business photo. The report also includes a link to ‘Google Maps’ for driving directions to your business.

  1. A current Oro Valley Business license.
  2. The business is located within the Town limits.

The Oro Valley Business Navigator is a free service to applicable firms.

OV Dollars

Keep the gift card, even after the balance is depleted, in case items need to be returned. A merchant might ask a customer to present the gift card as proof of purchase.

Yes. Contact the shopping center management office or call the number on the back of the gift card for more information.

No. The gift card will decline if these types of purchases are attempted.

No. One of the safety features of the gift card is its consistent appearance. At this time, gift cards cannot be personalized or embossed with any recipient’s name.

No. The gift card cannot be used at ATMs, Pay at Pump Gasoline, or for tips or gratuities.

Yes. The customer should inform the cashier how much to deduct from the gift card and how much to deduct from the other payment method(s). Please note that some stores are not able to split purchases between gift cards and credit or debit cards. In these cases, a customer may need to pay the difference in cash or check.

Please contact the Town of Oro Valley Administration office or call the number on the back of the gift card for more information.

Contact the shopping center management office or call the number on the back of the gift card.

No, the gift card is not re-loadable.  However, returns and credits can be applied.

Merchants may credit gift cards, subject to their return policy, back to the gift card used to make the original purchase. For this reason, it is very important that customers keep gift cards and receipts. Funds credited by the merchant will be available 3-5 days after the return is processed. If the gift card is not present, the merchant may issue a store credit, store valued gift card or exchange. Please note that voided transactions may take up to 7 days to be credited back to the gift card’s available balance.

If a transaction is declined, the customer should check the balance (see, “How can a customer find the available balance on the gift card?), tell the cashier how much is available on the gift card to use towards the purchase, and pay the remainder with another form of payment.

The value of the gift card will be written on the back of the gift card and may be listed with the materials that came with the gift card at the time of purchase. Other options include calling the number on the back of the gift card, check, or visit the Customer Service Desk or Management Administration Office during normal business hours.

StoreFinancial is an international payment systems processor based in Overland Park, Kansas (a suburb of Kansas City, Missouri) that offers the most comprehensive turn-key shopping center gift card program in the world.