COVID-19 UPDATE: Lobbies of Town facilities closed to public March 23

Published on March 20, 2020

In an ongoing effort to minimize the potential for community spread of COVID-19, the lobbies of all Town buildings will be closed to the general public, effective Monday, March 23.* During this closure, Town staff will still be providing service to Oro Valley residents via phone, email and online. Please see contact info below. This closure does not apply to the Oro Valley Police Department nor the Oro Valley Magistrate Court. Those facilities will remain open for public access, with some limitations. For details on the Court, click here.

As a reminder, many Town services and payments can be conducted online. Please visit www.orovalleyaz.gov and click “Online Services” in the upper right-hand corner.

* A.R.S. 26-311 authorizes the Town of Oro Valley to close access to public buildings for a local emergency. Mayor Joe Winfield issued a proclamation of emergency on March 17, and an amendment to that proclamation on March 19. 

Other Town of Oro Valley cancellations

• All Town of Oro Valley board and commission meetings (through April 30) CANCELLED
• OVPD’s Annual Drug Awareness Day at Riverfront Park (March 27) CANCELLED
• Oro Valley Police Citizen Academy (Feb. 4 – April 21) CANCELLED
• Veterans and First Responders 5 Miler (May 16) CANCELLED

For more information on closures, visit www.orovalleyaz.gov/covid19.

Contact information in lieu of in-person service

GENERAL SERVICE & INQUIRIES

• Visit www.orovalleyaz.gov
• Town of Oro Valley main phone number: 520-229-4700
• For general questions: ask@orovalleyaz.gov or 520-229-4711

DEPARTMENT INQUIRIES

• Clerk’s Office and Business Licenses: businesslicensing@orovalleyaz.gov or 520-229-4700
• Community & Economic Development: 520-229-4800
• Inspections: 520-229-4830
• Legal Services: 520-229-4760
• Parks and Recreation: recreation@orovalleyaz.gov or 520-229-5050
• Permitting: permits@orovalleyaz.gov or 520-229-4800
• Planning: planning@orovalleyaz.gov or 520-229-4800
• Public Works: pw@orovalleyaz.gov or 520-229-4850
• Transit: 520-229-4990
• Water Utility: OVwater@orovalleyaz.gov or 520-229-5000. For bill payments, visit the Town’s website or call 877-309-6033.

Stay informed

As the COVID-19 situation evolves, the Town of Oro Valley will continue to follow the guidance of Pima County Public Health Department, Arizona Department of Health Services and the CDC. Residents are encouraged to consult these expert sources for updates.

To stay informed about any future updates regarding Town services, programs or facilities, visit our information page at www.orovalleyaz.gov/covid19 or follow the Town of Oro Valley on Facebook and Twitter.