Oro Valley Water Utility recommends that you be home when your water service is turned on. If you are not home and water damage occurs from faucets left in the on position, faulty plumbing, fixtures, etc. the Oro Valley Water Utility will not be liable or responsible for property damage.
Steps to establish water service within the Town of Oro Valley:
To start water service to a home or business call customer service at 520-229-5000 Monday - Friday, 8:00 a.m. to 5:00 p.m.
You will provide address, who will be on the account, email and phone number and schedule the day service will start.
Please allow 48 hours (excluding weekends and holidays) to process your water service request.
Oro Valley Water Utility charges two (2) one-time service establishment fees for any customer who is applying for water service at an address within our water system.
In addition to the establishment fees, Oro Valley Water Utility requires every customer to pay a refundable security deposit, $50.00 for owners, $150.00 for tenants and 2x monthly use for commercial accounts.