Recreation Facilities Reopening Information

UPDATED May 31, 2020 

Fitness class and lap lane online reservation instructions have been added below

The Oro Valley Community & Recreation Center and Oro Valley Aquatic Center will be reopening on Monday, June 1, 2020. While this is great news, we wanted to take a moment to explain the new rules and policies that will be in place at both facilities. The safety and health of our patrons and staff has always been a guiding principle in the Town’s operation of its facilities. Now, more than ever, this remains the highest priority and a key factor for when and how we will reopen. The Town and its facilities will be adhering to the Pima County Board of Supervisors (PCBS) adopted measures for public pools, gyms and fitness centers. Staff has been working diligently since our unexpected closure on a number of projects, as well as plans to reopen facilities safely once given the green light. Opening on June 1, 2020 allows us the ability to make the necessary facility modifications and train more than 120 staff members on new safety and sanitization procedures while still following the required social distancing guidelines. We will take every precaution necessary to ensure the safest environment possible for both users and staff. The following precautionary measures have begun and will be completed prior to reopening the Community & Recreation Center and Oro Valley Aquatic Center:

REDUCED HOURS OF OPERATION TO ADHERE TO STATEWIDE CURFEW MAY 31 - JUNE 7

Community & Recreation Center
Monday - Friday: 6 a.m. - 7 p.m. – Closed daily from 1 p.m. – 2 p.m. for deep cleaning | Saturday: 10 a.m. - 5 p.m. | Sunday: 10 a.m. - 3 p.m.

Aquatic Center
Monday - Friday: 6 a.m. - 7 p.m. – Closed daily from 11:30 a.m. – 2 p.m. for deep cleaning | Saturday: 6 a.m. - 5 p.m. | Sunday: 12 p.m. - 4 p.m.

Pusch Ridge Tennis Facility
Monday - Sunday: 6 a.m. - 7:30 p.m.

All Oro Valley Parks
Monday - Sunday: 5 a.m. - 8 p.m.

Aquatic Center Lap Lane Online Reservation Instructions

Lap Lane Online Reservations
Lap Lane Reservations will be limited to one hour per person, per day based on availability. Please note that we will be reserving time slots in the Olympic pool and Recreation pool. When you reserve a lane, it's not specific to a particular pool. That will be determined upon your arrival based on availability. At this time, we will not be offering open swim. Reservation of a lap lane can be done two days in advance.
  1. Visit playov.com and select "Aquatic Center" from the program tab options. 
  2. Select the day of the week you are interested in reserving a lap lane.
  3. Select the time you would like to reserve. (NOTE: lap lanes are limited to one hour)
  4. Once the time and date are selected, you will be prompted to log in to your Civicrec account. This will be the same username and password you created when you registered for your membership. If your password is not working, select "forgot your password" and follow the steps to create a new password. 
  5. Once you have logged in, make sure your name is selected and the drop-in date listed is correct.
  6. Select the green "add to cart" button.
  7. Review your cart is displaying the correct date and time. The total should be $0.00. 
  8. Select the blue "checkout" box in the bottom right corner.
  9. Select the green "review transaction" box.
  10. Select the green "complete transaction" box.
  11. Save your receipt and make sure to have a digital or physical copy when you arrive to the center.
  12. Enjoy your workout!

Community & Recreation Center Online Fitness Class Registration Instructions

Group Fitness Class Online Registration
It is the goal of the center to focus on low impact, non-cardio classes during this initial opening phase. Staff is also working with our high tempo and high impact instructors to provide live and recorded workouts via Facebook Live and YouTube. Classes will only be offered Monday-Friday for the time being and the spin room will remain closed until further notice. Registration for a class can be done seven days in advance. Classes will be open for registration at 2 p.m. the week prior. For example, classes for June 8 will be opened at 2 p.m. on June 1. Please review the fitness schedule here
  1. Visit playov.com and select "Group Fitness Classes" from the program tab options. 
  2. Select the day of the week you are interested in attending a class.
  3. Select the class you would like to attend.
  4. Once the class is selected, you will be prompted to log in to your Civicrec account. This will be the same username and password you created when you registered for your membership. If your password is not working, select "forgot your password" and follow the steps to create a new password. 
  5. Once you have logged in, make sure your name is selected and the drop-in date listed is correct.
  6. Select the green "add to cart" button.
  7. Review your cart is displaying the correct class and date. The total should be $0.00. 
  8. Select the blue "checkout" box in the bottom right corner.
  9. Select the green "review transaction" box.
  10. Select the green "complete transaction" box.
  11. Save your receipt and make sure to have a digital or physical copy when you arrive to your class.
  12. Enjoy your workout!

Community & Recreation Center Online Lap Lane Reservation Instructions

Lap Lane Online Reservations
Lap Lane Reservations will be limited to one hour per person, per day based on availability. At this time, we will not be offering open swim. For the water aerobics schedule, please view the group fitness schedule link in the online registration directions above. Reservation of a lap lane can be done seven days in advanceLap Lanes will be open for registration at 2 p.m. the week prior. For example, lap lanes for June 8 will be opened at 2 p.m. on June 1. For the Community & Recreation Center pool schedule, click here
  1. Visit playov.com and select "Community Center" from the program tab options. 
  2. Select the day of the week you are interested in reserving a lap lane.
  3. Select the time you would like to reserve. (NOTE: lap lanes are limited to one hour)
  4. Once the time and date are selected, you will be prompted to log in to your Civicrec account. This will be the same username and password you created when you registered for your membership. If your password is not working, select "forgot your password" and follow the steps to create a new password. 
  5. Once you have logged in, make sure your name is selected and the drop-in date listed is correct.
  6. Select the green "add to cart" button.
  7. Review your cart is displaying the correct date and time. The total should be $0.00. 
  8. Select the blue "checkout" box in the bottom right corner.
  9. Select the green "review transaction" box.
  10. Select the green "complete transaction" box.
  11. Save your receipt and make sure to have a digital or physical copy when you arrive to the center.
  12. Enjoy your workout!

Community & Recreation Center Temporary Equipment Layout

The Community & Recreation Center has reconfigured its layout in order to adhere to social distancing guidelines. Please see the images below for an idea of what equipment is available and what has been taken off line. All cardio equipment will remain available, while some strength equipment will not be available due to limited space. 

What you need to know before you visit

  • We ask anyone entering Town facilities to wear a mask, this will help protect other patrons, our staff, as well as yourself. If you do not have a mask they will be available for purchase at the front desk of each facility.
  • If you are experiencing any flu-like symptoms or a temperature of over 100.4 degrees, please stay home. To achieve the safest environment possible it's imperative that those who feel sick do not enter the facility.
  • Please maintain clean hands while visiting. We will have sanitizing stations throughout the facility but please make sure to wash your hands frequently and do not touch your mouth, nose, ears and eyes. 
  • If you plan to swim, arrive in your swimwear and leave in your swimwear. Locker rooms will be closed for changing and showers will not be available at this time.
  • For your safety and the safety of others, it's critical that you maintain proper social distancing while visiting these facilities. Failure to adhere to the posted social distancing requirements will result in removal from the facility and possible suspension or termination of your membership. 
  • As we begin opening Town recreational facilities in a phased approach, it is important that you understand certain aspects of our facilities will not be available in order to adhere to social distancing guidelines and the PCBS adopted measures. Locker rooms will be limited to just restrooms (lockers, showers and saunas will be off limits) and group seating will be removed from the lobby and pool deck. Your visit may be shorter than before but please understand this is done in the best interest of facility users and staff. Your cooperation and understanding is very much appreciated. 

New Hours of Operation

As we begin opening, each facility will be offering new hours of operation for the foreseeable future. These changes are necessary to allow for proper sanitization of equipment and spaces. Please be sure to review the adjusted hours prior to your visit. 
 

Community & Recreation Center
Monday - Friday: 6 a.m. - 8 p.m. – Closed daily from 1 p.m. – 2 p.m. for deep cleaning
Saturday: 10 a.m. - 5 p.m.
Sunday: 10 a.m. - 3 p.m.

 

Oro Valley Aquatic Center
Monday - Friday: 5 a.m. - 8 p.m. – Closed daily from 11:30 a.m. – 2 p.m. for deep cleaning and due to limited staff availability during these hours
Saturday: 6 a.m. - 5 p.m.
Sunday: 12 p.m. - 4 p.m.

Pool Changes and Expectations

In order to continue to operate Town pools while adhering to new regulations, we ask that you please take note of the following changes and expectations:

  • All lap swimmers will be required to reserve a lane in advance of arrival at the facility. No drop-in visits will be allowed. Lanes may be reserved online via www.playov.com. More details on this process will be released soon. 
  • Wear a mask while inside the facility. Masks are not permitted while in the water.
  • Please come to the facility in your swimsuit and leave in your swimsuit.
  • Showers are not currently available.
  • Public swim gear such as kickboards, fins, aqua belts, etc. will not be available.
  • Only one lap swimmer per lane, and swimming down the center of the lane is encouraged.
  • Lap swim will be limited to one hour per individual per day.
  • The snack bar at the Oro Valley Aquatic Center is closed, bottled water will be available for purchase at the front desk.

Pool Hours
Community & Recreation Center
Mon-Fri: 7 a.m. - noon & 4 - 7 p.m. | Sat: 10 a.m. - 4 p.m. | Sun: 10 a.m. - 2 p.m.
NOTE: Water aerobics will be taking place Mon-Fri 9:30 - 10:30 a.m.

Oro Valley Aquatic Center
Mon-Fri: 5 a.m. – 11:30 a.m., 2 p.m. – 8 p.m. | Sat: 6 a.m. – 5 p.m. | Sun: 12 p.m. - 4 p.m.

Community & Recreation Center Kid's Korner to remain closed

Due to the limited space and nature of the child watch service, we will not be opening the Kid's Korner on June 1, 2020. We will continue to evaluate this and communicate any changes as decision are made. 

Staff Scheduling and Safety Training

  • Community & Recreation Center: Management staff has been working to gather availability from facility staff and scheduling accordingly. As part of gearing up to reopen, lifesaving personnel have been catching up on their training to ensure the safety of our patrons. Staff will be trained based off PCBS adopted measures to ensure their safety and patron safety. This includes sanitizing customer areas and high-touched surface areas after each sitting or equipment use with EPA-registered disinfectant and posting documentation of cleaning logs on line and at the entrance documenting cleaning of all public areas (Inclusive of counter tops, door handles, waiting areas, etc.) at least every 2 to 3 hours.
  • Oro Valley Aquatic Center: Management staff has been working to gather availability from facility staff and scheduling accordingly. As part of gearing up to reopen, lifesaving personnel have been catching up on their training to ensure the safety of our patrons . Staff will be trained based off PCBS adopted measures to ensure their safety and patron safety. This includes sanitizing customer areas and high-touched surface areas on a regular basis and posting documentation of cleaning logs on line and at the entrance documenting cleaning of all public areas (Inclusive of counter tops, door handles, waiting areas, etc.) at least every 2 to 3 hours.

Implementation of Staff Wellness Policy

Per the PCBS adopted measures, wellness/temperatures checks will be required for all staff at both facilities prior to beginning a shift and will include:

  • Wellness/symptom checks upon arrival
  • Temperature checks upon arrival to ensure nothing exceeds 100.4 degrees
  • Staff will wear cloth masks and gloves
  • Information will be logged and tracked to ensure compliance and safety

Preparation of Facility

Community & Recreation Center: Significant modifications to the Community & Recreation Center are underway to ensure a safe environment for staff and patrons. The following social distancing precautions will be taken: proper signage posted throughout the facility, proper spacing of deck chairs, removal of shared aqua equipment such as kickboards, rearranging fitness equipment to maintain social distancing, and marking commonly used areas.  Locker room, shower, and sauna facilities will be closed at this time, however restrooms will remain open with designated areas outlined to adhere to social distancing.  Additionally drinking fountains will be turned off as per PCBS guidelines, a touchless water station is located at the front of the facility.

Oro Valley Aquatic Center: Significant modifications to the Oro Valley Aquatic Center are underway to ensure a safe environment for staff and facility users. The following social distancing precautions will be taken: Proper signage posted throughout the facility, proper spacing of deck chairs, removal of shared equipment such as kickboards, adherence to a one person per lap lane at a time policy, and the marking of commonly used areas. Locker room and shower facilities will be closed at this time, however restrooms will remain open with designated areas outlined on the floor to adhere to social distancing.  Additionally drinking fountains will be turned off as per PCBS guidelines.