Recreation Facilities Reopening Information

UPDATED October 5, 2020

The Community & Recreation Center reopened on Monday, October 5. For more details, please see the blue tab below titled "Community & Recreation Center Reopened October 5"

The Town and its facilities will be adhering to the Pima County Board of Supervisors (PCBS) adopted measures for public pools, gyms and fitness centers. Staff has been working diligently since our unexpected closure on a number of projects, as well as plans to reopen facilities safely once given the green light. We will take every precaution necessary to ensure the safest environment possible for both users and staff. The following precautionary measures have begun and will be completed prior to reopening the Community & Recreation Center and Oro Valley Aquatic Center.

Online Reservation Video Tutorial

 

Community & Recreation Center Reopened October 5

The Community & Recreation Center re-opened as planned on Monday, October 5. Again, we appreciate your patience and understanding as we navigated this process. As a reminder, we are following the Arizona Department of Health Services (ADHS) guidelines on re-opening, which include additional precautions and procedures. Please see the list below, along with other important reopening details. We will continue to monitor the latest public health information and communicate with membership any new details or changes. The continued safety of our members, staff, and community remains our #1 priority.

  • Reservations for classes, lap lanes and gym usage are required to come to the facility. Please go to PlayOV.com to reserve your space. You can also call 520-544-1900 option 3 for the front desk. We recommend reserving online as you have the best opportunity to secure a spot.
  • Reservations will open for Community & Recreation Center classes, lap lanes and gym usage two days before the usage date at 12:00 p.m. (noon). Please note that Aquatic Center reservations will remain at 5 a.m. 
  • Temperature checks and symptom screenings will be required at the door for all guests prior to entering the facility.
  • Face coverings will be required at all times while at the facility. If unable to wear a face covering, individuals should not participate in activities conducted at the Community & Recreation Center and will not be permitted to enter. Appropriate masks will be available at the entrance if needed.
  • Face coverings or masks that incorporate a one-way valve (typically a raised plastic cylinder about the size of a quarter on the front or side of the mask) that is designed to facilitate easy exhaling do not meet the face covering requirements and will not be allowed at the facility. Appropriate masks will be available at the entrance if needed.
  • If you are at higher risk for severe illness, you should avoid visiting the Community & Recreation Center. People at higher risk for severe illness include adults 65 or older and people of any age who have serious underlying medical conditions. 
  • Occupancy limitations of 25% usage will be implemented. This will allow 12 people per hour in the gym/cardio area. We will also hold group fitness classes with reduced capacity. 
  • Showers, locker rooms, drinking fountains, and Kids Korner will remain closed. Bottle filling station and outdoor water and ice machine will remain open. 
  • All paused memberships will be reactivated on Monday, October 1. If you would prefer not to return at this time, please email recreation@orovalleyaz.gov or call 520-229-5050 and staff can discuss membership options with you.
  • Premium members can start reserving courts starting tomorrow (10/2). To make a reservation at the Community & Recreation Center, call 520-544-1900. To make a reservation at the Pusch Facility, call 520-229-5372.

Tennis, Pickleball and pool users will check-in outside of the facility, next to the water and ice machine. Please be aware that if you need to enter the facility to use the restroom you will be required to take a wellness and temperature check.

 

 

Face Covering Policy

UPDATED September 16 at 9 a.m. 

On June 25, 2020, Oro Valley Mayor Joe Winfield issued Amendment #7 to the Town’s March 17, 2020 Emergency Proclamation. Amendment #7 formally adopts applicable portions of the Pima County Board of Supervisor’s Resolution 2020-49 regarding the wearing of face coverings in public (when six feet of social distancing can’t be continuously maintained) as part of regional efforts to reduce the spread of COVID-19. This amendment does apply to Oro Valley Parks and Recreation facilities but with some notable points of clarification. In the case of the Oro Valley Community and Recreation Center:

  • Face coverings will be required at all times while at the facility. If unable to wear a face covering, individuals should not participate in activities conducted at the Community & Recreation Center and will not be permitted to enter. Appropriate masks will be available at the entrance if needed.
  • Face coverings or masks that incorporate a one-way valve (typically a raised plastic cylinder about the size of a quarter on the front or side of the mask) that is designed to facilitate easy exhaling do not meet the face covering requirements and will not be allowed at the facility. Appropriate masks will be available at the entrance if needed.

At the Oro Valley Aquatic Center, visitors will be required to wear a face covering when entering and while inside the facility, but will need to remove it prior to entering the water. Visitors of Oro Valley parks, trails and multi-use paths will only be required to wear a face covering when it's difficult to maintain six feet of distance.

UPDATE: The Community and Recreation Center is scheduled to reopen on Monday, September 28.

Online Reservation Instructions

Online Reservations for Aquatic Center Lap Lanes and Community and Recreation Center Lap Lane, Fitness Class and Gym Time

 

Lap Lane Reservations will be limited to one hour per person, per day based on availability. Please note that for the Aquatic Center, we will be reserving time slots in the Olympic pool and Recreation pool. When you reserve a lane, it's not specific to a particular pool. That will be determined upon your arrival based on availability. At this time, we will not be offering open swim. Reservations can be done two days in advance.
  1. Visit playov.com and select "Aquatic Center" or "Community and Recreation Center" from the program tab options. 
  2. Select the day of the week you are interested in reserving a lap lane.
  3. Select the time you would like to reserve. (NOTE: lap lanes and gym usage are limited to one hour)
  4. Once the time and date are selected, you will be prompted to log in to your Civicrec account. This will be the same username and password you created when you registered for your membership. If your password is not working, select "forgot your password" and follow the steps to create a new password. 
  5. Once you have logged in, make sure your name is selected and the drop-in date listed is correct.
  6. Select the green "add to cart" button.
  7. Review your cart is displaying the correct date and time. The total should be $0.00. 
  8. Select the blue "checkout" box in the bottom right corner.
  9. Select the green "review transaction" box.
  10. Select the green "complete transaction" box.
  11. Save your receipt and make sure to have a digital or physical copy when you arrive to the center.
  12. Enjoy your workout!

Reservation Cancellations

If you are unable to attend your scheduled lap swim time at the Aquatic Center please email ACattendant@orovalleyaz.gov.

If unable to attend your reservation at the Community and Recreation Center call 520-544-1900 option 3.

By canceling your lane you allow another person the opportunity to make a reservation.

What you need to know before you visit

  • We ask anyone entering Town facilities to wear a mask, this will help protect other patrons, our staff, as well as yourself. If you do not have a mask they will be available for purchase at the front desk of each facility.
  • If you are experiencing any flu-like symptoms or a temperature of over 100.4 degrees, please stay home. To achieve the safest environment possible it's imperative that those who feel sick do not enter the facility.
  • Please maintain clean hands while visiting. We will have sanitizing stations throughout the facility but please make sure to wash your hands frequently and do not touch your mouth, nose, ears and eyes. 
  • If you plan to swim, arrive in your swimwear and leave in your swimwear. Locker rooms will be closed for changing and showers will not be available at this time.
  • For your safety and the safety of others, it's critical that you maintain proper social distancing while visiting these facilities. Failure to adhere to the posted social distancing requirements will result in removal from the facility and possible suspension or termination of your membership. 
  • As we begin opening Town recreational facilities in a phased approach, it is important that you understand certain aspects of our facilities will not be available in order to adhere to social distancing guidelines and the PCBS adopted measures. Locker rooms will be limited to just restrooms (lockers, showers and saunas will be off limits) and group seating will be removed from the lobby and pool deck. Your visit may be shorter than before but please understand this is done in the best interest of facility users and staff. Your cooperation and understanding is very much appreciated. 

New Hours of Operation

As we begin opening, each facility will be offering new hours of operation for the foreseeable future. These changes are necessary to allow for proper sanitization of equipment and spaces. Please be sure to review the adjusted hours prior to your visit. 

Community & Recreation Center

Monday - Friday: 6 a.m. - 1 p.m. and 2 p.m. - 8 p.m. Closed from 1 p.m. - 2 p.m. for cleaning 

Saturday - Sunday: 7 a.m. - 2 p.m.

Pool Hours

Monday - Friday: 7 a.m. - 1 p.m. and 2 p.m. - 7 p.m.

Saturday- Sunday: 7 a.m. - 1 p.m.

 

Oro Valley Aquatic Center
Monday - Friday: 5 a.m. - 8 p.m. – Closed daily from 11:30 a.m. – 2 p.m. for deep cleaning and due to limited staff availability during these hours
Saturday: 6 a.m. - 5 p.m.
Sunday: 12 p.m. - 4 p.m.

Pool Changes and Expectations

In order to continue to operate Town pools while adhering to new regulations, we ask that you please take note of the following changes and expectations:

  • All lap swimmers will be required to reserve a lane in advance of arrival at the facility. No drop-in visits will be allowed. Lanes may be reserved online via www.playov.com. More details on this process will be released soon. 
  • Wear a mask while inside the facility. Masks are not permitted while in the water.
  • Please come to the facility in your swimsuit and leave in your swimsuit.
  • Showers are not currently available.
  • Public swim gear such as kickboards, fins, aqua belts, etc. will not be available.
  • Only one lap swimmer per lane, and swimming down the center of the lane is encouraged.
  • Lap swim will be limited to one hour per individual per day.
  • The snack bar at the Oro Valley Aquatic Center is closed, bottled water will be available for purchase at the front desk.

Pool Hours
Community & Recreation Center

Monday - Friday: 7 a.m. - 1 p.m. and 2 p.m. - 7 p.m.

Saturday- Sunday: 7 a.m. - 1 p.m.

Oro Valley Aquatic Center
Mon-Fri: 5 a.m. – 11:30 a.m., 2 p.m. – 8 p.m. | Sat: 6 a.m. – 5 p.m. | Sun: 12 p.m. - 4 p.m.

Staff Scheduling and Safety Training

  • Community & Recreation Center: Management staff has been working to gather availability from facility staff and scheduling accordingly. As part of gearing up to reopen, lifesaving personnel have been catching up on their training to ensure the safety of our patrons. Staff will be trained based off PCBS adopted measures to ensure their safety and patron safety. This includes sanitizing customer areas and high-touched surface areas after each sitting or equipment use with EPA-registered disinfectant and posting documentation of cleaning logs on line and at the entrance documenting cleaning of all public areas (Inclusive of counter tops, door handles, waiting areas, etc.) at least every 2 to 3 hours.
  • Oro Valley Aquatic Center: Management staff has been working to gather availability from facility staff and scheduling accordingly. As part of gearing up to reopen, lifesaving personnel have been catching up on their training to ensure the safety of our patrons . Staff will be trained based off PCBS adopted measures to ensure their safety and patron safety. This includes sanitizing customer areas and high-touched surface areas on a regular basis and posting documentation of cleaning logs on line and at the entrance documenting cleaning of all public areas (Inclusive of counter tops, door handles, waiting areas, etc.) at least every 2 to 3 hours.

Implementation of Staff Wellness Policy

Per the PCBS adopted measures, wellness/temperatures checks will be required for all staff at both facilities prior to beginning a shift and will include:

  • Wellness/symptom checks upon arrival
  • Temperature checks upon arrival to ensure nothing exceeds 100.4 degrees
  • Staff will wear cloth masks and gloves
  • Information will be logged and tracked to ensure compliance and safety

Preparation of Facility

Community & Recreation Center: Significant modifications to the Community & Recreation Center are underway to ensure a safe environment for staff and patrons. The following social distancing precautions will be taken: proper signage posted throughout the facility, proper spacing of deck chairs, removal of shared aqua equipment such as kickboards, rearranging fitness equipment to maintain social distancing, and marking commonly used areas.  Locker room, shower, and sauna facilities will be closed at this time, however restrooms will remain open with designated areas outlined to adhere to social distancing.  Additionally drinking fountains will be turned off as per PCBS guidelines, a touchless water station is located at the front of the facility.

Oro Valley Aquatic Center: Significant modifications to the Oro Valley Aquatic Center are underway to ensure a safe environment for staff and facility users. The following social distancing precautions will be taken: Proper signage posted throughout the facility, proper spacing of deck chairs, removal of shared equipment such as kickboards, adherence to a one person per lap lane at a time policy, and the marking of commonly used areas. Locker room and shower facilities will be closed at this time, however restrooms will remain open with designated areas outlined on the floor to adhere to social distancing.  Additionally drinking fountains will be turned off as per PCBS guidelines.