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Oro Valley launches "Ask OV," an improved online tool for citizen engagement

May 23, 2017

Last week, the Town of Oro Valley launched "Ask OV," an improved way for residents to submit questions or feedback on any topic. The Town’s constituent services coordinator manages "Ask OV," and ensures that all comments and inquiries are compiled into bi-weekly reports and provided to Town Council and executive staff.

Residents who are accustomed to the old constituent portal will notice a streamlined experience. You’ll be able to create an account so you can review your inquiry history and responses from the Town. Most importantly, the new portal has a simplified user interface and is easier to use. It’s also a more efficient tool for staff, which means faster turnaround for your inquiries. In addition to all these improvements, "Ask OV" will result in a cost-savings of approximately $3,500 per year over the previous citizens’ portal.

To access "Ask OV," go to ask.orovalleyaz.gov (do not type "www" before the address). You can also click on any button on the Town’s website that says "QUESTIONS/COMMENTS" for a direct link.

Don’t have time to log into the portal? Send us a quick email at ask@orovalleyaz.gov
 

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