Pima County Regional Wastewater
PIMA COUNTY REGIONAL WASTEWATER RECLAMATION DEPARTMENT (PCRWRD)
520-740-6609
FREQUENTLY ASKED QUESTIONS
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How is my sewer bill calculated?
The sewer bill is based on an average water usage during the months of December, January, and February. In July of each year, we calculate the new sewer fees based on the winter water use. If there is no winter water use recorded, then the class average is applied to the account until there is an established winter water use.
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Why are December, January and February the months that are used as the basis for the sewer billing?
We use December, January and February because they are traditionally the lowest months of water usage during the year. If those months are not the lowest months of usage for the customer, then we allow for an appeal to be filed.
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How can I appeal my sewer bill?
If December, January and February are not the three lowest consecutive months of water usage in the fiscal year (July 2011 through June 2012), then you can submit the three consecutive months that are the lowest. Water records may be mailed or e-mailed to us.
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When can I make an appeal on my sewer bill?
The sewer fees are recalculated every July. There is a sixty-day period to apply for an appeal.
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What do most people pay for the sewer?
Based on the yearly calculation of winter averages in a group or category, the average resident uses 7280 gallons of water per month.
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Do I have to pay for sewer when I am not in residence in Tucson or Oro Valley for longer than a month?
No. If you are gone for longer than a month, as our winter visitors are, then contact us with the dates of your absence and we will bill for the Administration Fee only. For example, if you are gone from April to October then your bill will be $11.14 per month (or current rate) while you are gone. When you are in residence, the bill will be based on your established winter water usage.